Frequently Asked Questions
Everything you need to know to build your ultimate home gym.
What is the typical shipping timeframe for heavy equipment?
Standard shipping for items like power racks and treadmills typically takes 5-10 business days. Due to the weight, these items are shipped via specialized freight carriers and include curbside delivery.
Do you offer professional installation services?
Yes, we partner with certified technicians nationwide to offer professional assembly for an additional fee. You can select the 'Expert Assembly' option at checkout for all large gym units.
What is your return policy for fitness gear?
We offer a 30-day return policy on all equipment. Items must be in their original packaging and in like-new condition. Please note that customers are responsible for return freight shipping costs on heavy items.
Does your equipment come with a manufacturer warranty?
All 24/7 Gym Equipment products come with a standard 1-year warranty on moving parts and a lifetime warranty on structural steel frames. Extended protection plans are also available for purchase.
Can I pay for my home gym in installments?
Absolutely. We offer flexible financing options through Affirm and Klarna, allowing you to split your purchase into manageable monthly payments with 0% APR available for qualified buyers.
Is the equipment suitable for commercial gym environments?
While many of our products are designed for home use, we have a dedicated 'Commercial Grade' line specifically engineered to withstand the high-traffic demands of professional fitness centers and studios.